Finance Division Launches “Knowledge Base” Resource


After 18 months of planning, design and development, the Finance Division Knowledge Base is finally here. A self-service online library, the Knowledge Base contains hundreds of selected articles covering frequently asked questions, troubleshooting guides, tutorials, and other useful topics on finance and business operations. The articles were written by subject matter experts from each of the division’s units. To date, over 360 articles have been published.

Why do we need a knowledge base?

If you’ve ever had questions about college business processes, state compliance regulations, or financial guidelines or topics (think PCard, MarketPlace, financial reporting, etc.) and didn’t know to whom or where to go for an answer, you know how good could be. The Finance Division provides campus clients with easy access to answers to their questions and is available 24 hours a day, 7 days a week.

How to get there?

The knowledge base can be found in a top navigation menu on the Finance Division website or through the following websites:

You can also access the Finance division’s knowledge base via an easy-to-remember go link: go.ncsu.edu/FD-KB

The knowledge base will be updated regularly with new and / or updated information, so check back often.

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