Cloud4C outlines 6 key considerations for BPOs and finance companies

Cloud4C, a leader in multi-cloud, application-centric managed cloud services with operations in 26 countries around the world, recently hosted an exclusive roundtable for Chief Information Officers (CIOs) from multiple industries in the Philippines to discuss where they should focus their efforts in aligning their organization’s IT with its business goals.

The presentation titled “The CIO Agenda for the Next 12 Months: Six Critical Priorities” was delivered by Cloud4C President and Chief Revenue Officer, Debdeep Sengupta, alongside Cloud4C Philippines President and CEO, Edler Panlilio , and Ayala Land’s IT Director, Annie Alipao.

According to the recently released Country Commercial Guide for the Philippines by the International Trade Administration (ITA), the country’s software and software services sales are expected to reach $95 million by 2025, with business process outsourcing (BPO), education, finance, healthcare, and telecommunications identified as top verticals for IT spending.

“I think what’s happened over the last two years may have accelerated and made us realize that we can live in this hybrid world – or what I call the two-speed world of the physical. and digital, and one day in the future for every organization and every individual, the paths will merge,” Sengupta said.

Prior to his formal appointment as President and CEO of Cloud4C Philippines last June, Panlilio served as General Manager of SAP Philippines, where he was responsible for business growth and operations. Having joined Cloud4C, he said the company’s proposal would be attractive to PH-based customers.

“At the rate at which transformation is happening, especially since the pandemic, the cloud has become the hottest space for any tech talent to create value and for that to happen you need an agile, nimble, innovative and forward-thinking organization. I am thrilled to join Cloud4C, an emerging global leader in cloud managed services and one of the fastest growing technology companies,” he added.

In the Philippines, Cloud4C cites Manila Water, a leading water treatment, water supply, sewerage and sewerage service provider, as an example of the country’s significant digital transformation pioneers. Cloud4C helped Manila Water protect against potential outages and performance delays from an expected increase in inbound traffic. Cloud4C offered the assessment of the water concessionaire’s current IT infrastructure and IT security, before deploying geographic disaster recovery on Microsoft Azure (Singapore) for critical business applications and data. This approach has created a cloud disaster recovery strategy for Manila Water with higher business resilience and lower risk of data loss. It also paved the way for the future digitization of Manila Water’s entire IT infrastructure.

“As a public service, it is critical to our business and our operations that our applications and data are always available. Cloud4C has helped our IT infrastructure become more resilient and secure. It has given us peace of mind as we embark on a digitalization journey,” said Liway T. Sevalla, Chief Information Officer, Chief Data Protection Officer and Chief Information Technology Officer of Manila Water company.

In addition, Cloud4C offers a wide range of solutions and services for businesses of all sizes undertaking modernization and digital transformation initiatives. What started as a community cloud for disaster recovery for very large enterprises now serves 4,000 customers worldwide, 60 of which are Fortune 500.

Beyond the community cloud, Cloud4C offers services in the areas of private and hybrid cloud, cloud consulting, migration and modernization, digital workspaces, managed enterprise solutions, automation, disaster recovery, enterprise backup, cloud banking, data analytics and AI.

As an end-to-end partner for businesses looking for maximum cloud value, Cloud4C takes the hassle out of migrating and managing their customer’s cloud ecosystem, regardless of which cloud they are moving to. decides to move its workloads.

This is made possible by Cloud4C’s standardized and fully automated Cloud Migration Factory approach which guarantees a fast turnaround time to meet application, infrastructure, platform and database migration needs. Prior to the actual migration, Cloud4C ensures that activities are aligned with its well-architected reviews and cloud adoption frameworks.

In his presentation, Sengupta recalled a quote from Allianz Direct CEO Bart Schlatmann that successful technology implementation depends on a combination of clear business requirements on one side and very good developers on the other – with nothing in between.

McKinsey’s research on the Organizational Health Index (OHI) shows that lack of clarity in setting direction and effective CIO leadership is a major barrier that negatively impacts attracting and retaining CIOs. top talent in the tech industry.

“That’s where the fight is now. We are losing talent and we don’t know where we are going. With so much remote work available, they jump or migrate,” Alipao said.

The rapidly changing tech industry landscape has changed the way CIOs think about learning beyond training and certifications to retraining programs that adapt to emerging market demands.

Cloud4C believes in creating an engaging, hyper-performing culture by developing its workforce through advanced development opportunities and supportive mentorship. With a system where employees are clear on goals and have easy access to training resources and in-depth mentorship, Cloud4C can create an environment of mutual growth and advanced results.

Cloud4C also recognizes the importance of cybersecurity technology in a company’s governance, risk and compliance. Although most organizations view security and compliance as a tedious process that slows innovation and transformation, the growing attack surface and growing economy of cybercrime represent the dangers of skipping steps.

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