SAN ANTONIO, July 25, 2022 /PRNewswire/ — Allcat Claims Service (“Allcat”) is pleased to announce the appointment of Ramon Lopez as effective managing director July 18, 2022. Mr. Lopez joins Allcat Claims after 18 years with USAA, where he most recently served as Acting Director of Claims. Prior to this appointment, he was Head of Automotive Claims, leading a team of 4,500 employees who were recognized externally for delivering quality service and delivering best-in-class digital claims experiences.
Mr. Lopez has been instrumental in shaping claims management strategy at USAA and has demonstrated a knack for bringing large-scale technology and innovative solutions to market by leveraging internal and external partnerships.
During Mr. Lopez’s tenure at USAA, he was instrumental in developing blockchain insurance solutions, virtual estimating capabilities for automotive and property, and ultimately solution execution. large-scale cloud-based claims technology.
He has extensive knowledge of the auto and property insurance industry and will begin to develop large-scale claims as a service capability for Allcat’s claims organization.
During his tenure at USAA, Mr. Lopez served as Vice President of Innovation, Vice President of Physical Damage and Automotive Innovation, Assistant Vice President, Executive Director and Director of Claims. He is well known in the industry and is a frequent speaker at conferences and events dealing with topics of innovation, culture, strategy and operations. Mr. Lopez holds an MBA from the University of Texas at San Antonio and a Bachelor of Arts from Texas State University.
As the new COO of Allcat, Mr. Lopez will use his decades of insurance, technology, innovation and claims experience to lead claims teams in delivering world-class service across multiple product lines. ‘insurance.
Mr. Lopez’s appointment demonstrates Allcat’s continued commitment to claims excellence and the significant growth the company has experienced in recent years. For more information about Allcat, please visit www.allcatclaims.com.
Allcat Claims Service was established in 2000 by a group of independent claims adjusters who believed there was room in the claims industry for a new approach. The owners believed that the new ideas and experience everyone brought to the new company would provide unparalleled service to its customers. Allcat’s claims department places great importance on quality control, quality adjusters and anticipating technological change. Most importantly, we pride ourselves on handling complaints in a professional and ethical manner. Allcat’s claims department can handle all insurance claims needs providing solutions for personal and commercial line field inspections as well as end-to-end office services for property claims, car damage, flooding and major losses. Our commitment to “Raising the Bar” has allowed us to develop our relationships with customers and experts over the years into something special.
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SOURCE Allcat Claims Department